Welcome to the terms that keep the good energy flowing of All Within You! We believe in clarity, integrity, and smooth energy exchanges, so these terms and conditions are here to keep everything fair, protected and flowing with ease.

We've worked with Legal professionals to ensure our policies, products and magical creations are covered- so that you can shop, vibe and manifest with confidence! Plus, everything here is infused with our signature AWY- All Within You Reiki for an extra layer of good energy and divine protection.

By using our website, you're agreeing to these terms- so grab a cup of tea, soak in the good energy, and let's get started! 



Terms and Conditions:

Last updated March 2025.

We’re so delighted to have you here at All Within You and we hope you find everything you need. 

We’re All Within You Limited, a company incorporated in England and Wales with registered number 13938223 whose registered office is at Minshull House, 67 Wellington Road North, Stockport, Cheshire, SK4 2LP (“we” or “us”). If you need us, you can contact us by email to contact@allwithinyou.co.uk We’ll contact you using the contact details you provide to us. 

These terms and conditions cover purchases of the goods and services and the use of our website at http://www.allwithinyou.co.uk/. There might be parts of these terms that don’t apply to you. By using our services, you’re considered to have accepted these terms and conditions and so if you don’t agree you shouldn’t use or purchase our services. 

Our goods

This section of these terms applies if you make a purchase of goods on our website. 

Sustainability

We’re a company committed to sustainability and minimising our carbon footprint in everything that we do. Our sustainable organic tote bags and sweatshirts are printed with eco ink in small batches to reduce waste. 

Pricing and availability

The images we provide of the goods on our website are for illustrative purposes only. We make every effort to display the colours and packaging accurately but we can’t guarantee that a device's display of the colours will reflect the actual goods. Your goods may therefore vary slightly from those images you’ve seen online. You must make sure that you have selected the right size of the goods you’re purchasing.

We can’t guarantee that the goods you would like to purchase will always be available and it is possible that our website may not reflect that a particular item or size is out of stock. 

We use our reasonable efforts to ensure the prices on our website are right. We reserve the right to change prices and to add, alter, or remove special offers from time to time and as necessary. Changes in price won’t affect any order you’ve already placed.

We check the prices before we accept your order. In the unlikely event that we’ve shown incorrect pricing information, we’ll email you to you to inform you of the mistake. If the correct price is lower than that shown when you made your order, we will charge you the lower amount and continue processing your order. If the correct price is higher, we’ll give you the option to purchase the goods at the correct price or to cancel your order (or the affected part of it). We won’t proceed with processing your order in this case until you respond. If we don’t receive a response from you within 14 days, we’ll treat your order as cancelled and will notify you of this by email.

If the price of the goods you’ve ordered changes between your order being placed and us processing your order and taking payment, you’ll be charged the price shown on the website at the time of placing your order.
Prices on our website are shown exclusive of VAT. If the VAT rate changes between your order being placed and us taking payment, the amount of VAT payable will be automatically adjusted when taking payment.

The cost of delivery isn’t included in the price of goods displayed on our website. Delivery options and related charges will be presented to you as part of the order process.

The legal contract

No part of our website forms a contractual offer capable of acceptance. Your order of our goods forms a contractual offer that we can, at our sole discretion, accept or reject. If you acknowledge receipt of your order, that doesn’t necessarily mean we’ve accepted it. Our acceptance of your order is shown when we send you the order confirmation by email. Only once we’ve sent you an order confirmation will there be a legally binding contract between us and you.

You should make sure that all the details you provide as part of the order process are complete and correct, particularly with regards to the delivery address, as we’re not liable if you make a mistake and give the wrong address. If you do, you should let us know immediately so we can update the delivery address (if we’re able to).

Payments

You must pay for the goods in advance via our website and you’ll be prompted to pay during the order process. The store on our website is run by WooCommerce and Showit. You should read their terms and conditions and privacy policy before making a payment on our website. We accept all major credit or debit cards.

Dispatch and delivery 

The goods purchased on our website will normally be dispatched within 7 days after we’ve sent you the order confirmation unless we advise otherwise. It’s important that you understand and accept any dispatch or delivery dates we provide are estimations only and the time of delivery is not of the essence. We will however use our reasonable efforts to keep you updated of any delays in delivery.

Please also refer to the ‘force majeure’ section of these terms below, as this sets out what happens if an event outside our control affects dispatch or delivery.

Ownership and risk

You will own the goods once we have accepted your order and you have made payment of the cost of the goods and the delivery charges. The risk of the goods will pass to you once it is in your physical possession, in the possession of someone else that you nominate (such as a neighbour), or left in a designated place, such as a porch.

Refunds policy

Under consumer legislation, you would normally be entitled to a cooling off period of 14 days of purchase where you can return the goods without reason, in exchange for a refund. However, as we’ve explained in full on our website, all goods we sell are infused with Reiki and are considered a bespoke/custom made good and service. By purchasing our Reiki infused goods, you waive your right to the 14 day cooling off period and we can only offer a refund if the goods are faulty (see below). 

Faulty goods

We promise that the goods will be free from defects, of satisfactory quality and fit for purpose. If the goods you’ve purchased doesn’t comply with this, please contact us as soon as possible. We will then discuss with you your options for a refund. 

If you have any questions or complaints about the goods you’ve purchased, please contact us as soon as possible by emailing contact@allwithinyou.co.uk . You should provide us with photos of the condition of the goods. 

The goods to be returned to us must be in the original packaging and in the same condition it was when it arrived. We’ll then examine the goods and, if you are eligible, reimburse you the cost of goods and the return costs using the same payment details you provided when you made the payment within 14 days of receiving the returned goods and declaring that you’re eligible.  

What next?

Unless you’ve also purchased our digital products or services, you should now also read the ‘website terms of use’ and the ‘general legal terms’ sections of these terms, as these sections will also apply to you. 

Our digital products

As you’ll have seen on our website, we sell a variety of digital products, from e-books to crystal videos. If you purchase a digital product, this section of these terms applies to you. 

Making your purchase

Once you have made your purchase via our online shop, you will be sent a confirmation email containing a link to download the digital product. Please keep this email safe. We recommend you download your digital product and save it straight away as it can’t be resent.

Refunds

Under consumer legislation, the digital products are ‘digital content’. This means that once you have purchased the digital product, you expressly waive your right to the usual 14 day cooling off period and there you cannot claim a refund, unless the digital product is considered faulty in line with consumer legislation. If this happens, please email us for further guidance at contact@allwithinyou.co.uk 

Intellectual property

The digital products constitute our intellectual property, and you should read this section within the ‘general legal terms’ section.

Our services

We provide a variety of services, as advertised on our website, and this section of these terms applies if you make a purchase of our services on our website.

Booking and payment

Our services are available by individual “sessions” can be purchased on our website. We will require payment in full at the time of making the booking. The store on our website is run by [provider]. You should read their terms and conditions and privacy policy before making a payment on our website. We accept all major credit or debit cards.
Once we have accepted your booking, you will receive a confirmation email. 

Sessions

Our sessions are delivered virtually using video conferencing services, currently [Zoom/Microsoft Teams]. It is your responsibility to ensure you have the appropriate equipment for accessing the session. We’re not responsible for any errors or failures in your ability to access the session, including where this is caused by a loss of connection on our or your side, a breakdown, or problems with the online software and/or a breakdown or problems with your internet connection, computer, or system.

Please make sure you turn up on time as the session will run from and to the agreed start and end times.

Refunds policy

If you wish to cancel your session, you’ll need to give us at least 7 days’ prior written notice of cancellation to be eligible for a refund of the money paid at the time of booking. We’ll then process your refund and return this to the same payment method you used to pay within 14 days of your cancellation. If less notice is given, you won’t be entitled to a refund.

Confidentiality

All information provided by you and matters discussed between you and us(however received) are confidential. We will keep this information confidential and secure except where a disclosure of the information is required by law or any regulatory authority or you have given us your express written consent. The confidentiality obligations continue to apply following the termination of these terms and remain unless the confidential information becomes part of the public domain.

Disclaimers

It is important you understand that our therapeutic services, including but not limited to crystal healing and Reiki, is not intended to replace the diagnosis and treatment of illnesses, ailments, injuries, medical disorders or diseases (“physical ailments”) by a medical professional. Our therapeutic services should support medical treatment but they do not cure physical. You must always consult a doctor or medical health professional for the diagnosis and treatment of physical ailments. We shall have no liability to you for outcomes happening or not happening following our Reiki services. 

It is important you understand that working with us and receiving our services should not be used as a substitute for working with a psychologist, counsellor, other medical or healthcare professional, financial advisor or other professional advisor. All information provided reflects our personal opinions.

Statements regarding potential outcomes are expressions of opinion only. By receiving our services, you acknowledge that you are solely responsible for your actions and outcomes and that we cannot guarantee any particular results.

What next?

You should now also read the ‘website terms of use’ and the ‘general legal terms’ sections of these terms, as these sections will also apply to you. 

Website terms of use

By using our website, you confirm that you accept these terms of use and that you agree to comply with them. If you don’t agree to these terms, you shouldn’t use our website.

Changes to these terms or website 

We amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time. We may update and change our website from time to time to reflect changes to our products, services, our users' needs, and our business priorities. 

Suspending or withdrawing our website

Our website is made available free of charge. We don’t guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Transferring these terms 

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer won’t affect your rights under these terms.

Privacy of accounts 

If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at contact@allwithinyou.co.uk 

No text or data mining, or web scraping

You must not conduct, facilitate, authorise, or permit any text or data mining or web scraping in relation to our website or any services provided via, or in relation to, our website. This includes using (or permitting, authorising, or attempting the use of):

Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process, or methodology to access, obtain, copy, monitor or republish any portion of the website or any data, content, information, or services accessed via the same.

Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but isn’t limited to patterns, trends, and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

Reliance

The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete, or up to date.

Third party links

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links shouldn’t be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those website or resources.

Computer misuse

We don’t guarantee that our website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

Links to our website

You may link to our home page, provided you do so in a way that is fair and legal and doesn’t damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link to our website in any website that isn’t owned by you.

Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our website other than that set out above, please contact contact@allwithinyou.co.uk.

General legal terms

Intellectual property rights

Our website, and the goods and services we sell on our website, constitutes intellectual property, which we either own or we’re the licensee of. This includes such things as:
- the designs of our goods
- the digital products
- any and all text on our website, social media posts and marketing material
- the layout of our website, social media posts and marketing material
- the photos on our website, social media posts and marketing material

(together we refer to these as “IP“).

The IP is protected by copyright. You’re allowed to stream or download one copy of the IP onto your personal device. By using our website and our services, you agree that you will:

- not rent, lease, sub-license, loan or otherwise make our IP available to any person without our prior consent
- not copy our IP, except as part of the normal use of the IP
- not translate, merge, adapt, vary, alter or modify our IP, nor allow our IP to be incorporated into other programmes
- not disassemble, decompile, reverse engineer or create derivative works from our IP, such as by copying our designs and reproducing for your own personal or business purposes
- comply with all applicable law when using our IP.

If you breach these terms, you may lose your right to use our IP, and you must destroy or return any copies you’ve made.

Liability

We won’t be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of business, interruption to business, for any loss of business opportunity, or for any indirect or consequential loss arising out of or in connection with any contract between you and us.

Our total liability to you for all other losses arising out of or in connection with the contract for sale between you and us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to directly foreseeable loss. Our total liability to you for all other losses arising out of or in connection with your use of our website, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to £500.

Except to the extent expressly set out in this section, the terms implied by Sections 13 to 15 of the Sale of Goods Act 1979 and by Sections 3 to 5 of the Supply of Goods and Services Act 1982 are excluded.

Nothing in these terms and conditions seeks to limit or exclude our liability for: (i) death or personal injury caused by our negligence (including that of our employees, agents or subcontractors); (ii) fraud or fraudulent misrepresentation; (iii) breach of the terms implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or (v) any other matter in respect of which liability cannot be excluded or restricted by law.

Force majeure

We won’t be liable for any failure or delay in performing our obligations under these terms where our failure or delay is due to a cause beyond our reasonable control (“force majeure event”). Such force majeure events include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic, pandemic or other natural disaster, or any other event that is beyond our reasonable control.

If a force majeure event is likely to adversely affect our performance of any of our obligations under these terms: 
we will inform you as soon as is reasonably possible; 

- we will take reasonable steps to minimise the delay; 
- to the extent that we can’t minimise the delay, our affected obligations under these terms will be suspended and any time limits that we’re bound by will be extended accordingly;
- we’ll inform you when the force majeure event is over and provide details of any new dates, times or availability of the goods or services as necessary; and
- if the force majeure event continues for more than 60 days, we’ll cancel your order and the legal contract with you and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible and in any event within 14 days of the date on which the legal contract is cancelled and will be made using the same payment method that you used when you ordered the goods or services.

Data protection

We comply with applicable data protection legislation, including the retained EU law version of the General Data Protection Regulations (2016/679) and the Data Protection Act 2018. We will only use your personal information as set out in our privacy policy, available at allwithinyou.co.uk/privacy-policy

Communications from us

If we have your contact details, we might send you important notices by email from time to time, such as about changes to our website or to these terms.

General

Notices. Any notices to be served on each other must be sent by email and the time of delivery will be the time of transmission. Please send any notices to us by email to contact@allwithinyou.co.uk and we will use the email you gave us. If your contact details change, please let us know. This doesn’t apply to the service of legal proceedings, which can’t be emailed. 

Entire agreement. These terms represent the entire understanding and agreement between you and us with regards to the subject matter and formation of these terms, and replaces all other negotiations, understandings, and representations, if any, made by and between you and us. No representation, inducement, promise or agreement, oral or otherwise, if any, not contained in these terms or any other agreement related to these terms and expressly references herein is of any force and effect.

No delay. Delay in exercising a right under these terms won’t take away that right or any other right.
Third parties. No one other than you and we have any right to enforce any terms of these terms and the Contracts (Rights of Third Parties) Act 1999 don’t apply to these terms.

Severability. If any provision or part-provision of these terms is or becomes invalid, illegal, or unenforceable, it will be deemed amended to the minimum extent needed to make it valid, legal, and enforceable. If such amendment isn’t possible, the relevant provision or part-provision will be deemed deleted. Any such amendment or deletion won’t affect the validity and enforceability of the rest of these terms.

Governing law and jurisdiction. These terms, and any non-contractual obligations arising under them, are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any matter and proceedings arising out of these terms. 

Copyright and Intellectual Property. All content, including but not limited to text, images, digital downloads, logos  branding, website design and these terms and conditions may NOT be copied, edited, distributed, altered, resold or shared. You may NOT copy, reproduce, modify, distribute, publish or use any content from this website, unauthorised use, including plagiarism, copying of digital products or content scraping, is strictly prohibited and may result in legal action. We actively monitor and enforce our intellectual property and copyrights to ensure the protection of our original work. Thank you for respecting our terms and conditions.

These terms and conditions are infused with good vibes, divine protection and AWY - All Within You Reiki!
By respecting them, you're keeping the good energy flowing. Thank You for your adhering to them. Love the AWY team. x

Terms & Conditions

Keeping it Clear: Our Terms, Your Peace of Mind!